Welcome to Totares LLC (hereinafter referred to as “this website” or “we”). Before you visit, browse, or purchase products on this website, please carefully read the following terms and policies. By using this website, you agree to abide by the following:

  1. Website Usage Instructions

This website primarily sells outdoor products and related equipment, including but not limited to camping equipment, mountaineering gear, hiking equipment, travel accessories, and outdoor apparel.

By using this website, you agree to:

Use this website only for lawful purposes

Provide true and accurate order and contact information

Not engage in any activities that interfere with the operation or security of the website

Not copy or distribute website content without authorization

We reserve the right to suspend or terminate services for users who violate these regulations.

  1. Product Information

We strive to ensure that product images, prices, inventory, and descriptions are accurate, but we do not guarantee that all content is always completely accurate, complete, or up-to-date.

We reserve the following rights:

Correct price or description errors

Adjust or remove products from the platform

Limit purchase quantities

Cancel abnormal or suspected fraudulent orders

  1. Order and Billing Terms
    One-Time Purchase Notice

All outdoor products sold on this website are by default one-time purchase items.

After placing an order and making payment, users will only be charged the corresponding order amount once. We will not automatically renew, recur, or charge subscription fees unless otherwise clearly stated on the product page.

Payment Authorization

Submitting an order indicates that you authorize us to charge the following fees for the payment method you provided:

Product Fee
Applicable Taxes
Shipping and Related Service Fees

The order will be processed and shipped after successful payment.

About Subscription Services

If the website launches membership services or subscription products in the future, we will clearly state the following before the user makes payment:

Subscription Period
Automatic Renewal Rules
Cancellation Method
Related Fee Explanation

Users must actively confirm before completing the subscription purchase.

  1. Delivery and Logistics

Product delivery time may vary depending on inventory, region, and logistics service provider.

We are not responsible for delays caused by the following:

Logistics transportation delays
Customs clearance issues
Weather or force majeure
Incorrect information provided by the user

Once the goods are marked as signed for, the relevant risks will transfer to the user.

  1. Return and Refund Policy

Users may apply for a refund or return according to the website’s return and refund policy.

Generally:

The product must be unused.
The product must retain its original packaging.
Special offer or customized products may not be eligible for refunds.

Refunds will be processed and returned to the original payment method after approval.

  1. Outdoor Equipment Safety Statement

Outdoor equipment must be used correctly according to the product instructions.

Users are responsible for:

Product usage risks
Outdoor activity risks
Loss or injury caused by improper use

Please read the relevant safety instructions and usage guidelines carefully before use.

  1. Intellectual Property Statement

All content on this website, including but not limited to:

Images
Logo
Product Design
Text Content
Page Design

is protected by copyright and intellectual property laws and may not be copied, reproduced, or used commercially without authorization.

  1. Limitation of Liability

To the extent permitted by law, we are not liable for the following:

Indirect or incidental losses
Loss of data or profits
Website interruption or technical problems
Problems caused by third-party services

Users are responsible for the risks associated with using this website and its products.

  1. Privacy Policy

Information submitted by users while using this website will be collected and processed in accordance with our Privacy Policy.

  1. Terms of Service Modification

We reserve the right to modify these terms and policies at any time. Updates will take effect immediately upon publication on the website. Your continued use of this website constitutes your acceptance of the modified terms.